Terms & Conditions
Effective Date: September 1, 2024
Welcome to Pillars. These Terms & Conditions (“Terms”) govern your use of our services, including participation in our programs, website access, and receipt of SMS (text message) communications. By engaging with Pillars, you agree to abide by these Terms. Please read them carefully.
1. Use of Our Services
Pillars offers counseling, mentoring, workshops, training programs, and events designed to support individuals and families. By using our services or website, you agree to do so only for lawful purposes and in a manner that does not violate the rights of others or restrict their use and enjoyment of our services.
2. SMS Communications
By opting in to receive SMS messages from Pillars, you consent to receive periodic texts about our services, events, appointment reminders, donation opportunities, and updates.
Message Frequency: Message frequency may vary depending on your interaction with us.
Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You may opt-out of receiving SMS messages at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at hello@pillarscounseling.com.
Note: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Donations and Purchases
All donations are voluntary and non-refundable. Where applicable, receipts will be provided for tax purposes. If you purchase products or services through our site, you agree to provide accurate payment information and abide by the terms provided during checkout.
4. Intellectual Property
All content provided on our website, including text, graphics, videos, logos, and downloadable materials, is the property of Pillars or used with permission. You may not reproduce, distribute, or use any content without written permission, except for personal, non-commercial use.
5. Limitation of Liability
Pillars is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or website, including but not limited to errors, omissions, or interruptions.
6. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information, including SMS-specific details.
7. Modifications
We may revise these Terms at any time without notice. Updates will be posted on this page with the new effective date. Your continued use of our services constitutes acceptance of those changes.
8. Contact Us
If you have questions or concerns about these Terms, please reach out to us at:
PILLARS COUNSELING
26451 Crown Valley Parkway, Suite 240
Mission Viejo, CA 92691
949-287-5850